Be prepared. Stay safe.

Public power customers should report any power outages or downed lines directly to their town utility.

Before the Storm Strikes

  • Stock up on non-perishable food, medicine, baby supplies and pet food.
  • Purchase bottled water; 1 gallon of water per person per day.
  • Gather emergency supplies, such as flashlights, battery-operated radios, extension cords, emergency generators, etc. and purchase extra batteries.
  • Monitor official weather bulletins.
  • Keep extra cash on hand, as automatic teller machines or banks don’t operate without power.
  • Review evacuation routes.
  • Arrange for safe sheltering for your pet if you must evacuate. Public shelters usually do not accept pets.
  • Keep your vehicle’s fuel tank full.
  • Move yard items and patio furniture inside. Even small items can become dangerous in high winds.
  • If a family member uses life-sustaining medical equipment, develop an emergency plan for generating power or plan to relocate.

Electric Tips During Storms

  • Turn off and unplug electrical appliances and equipment such as TVs and computers.
  • Watch for downed wires. Stay back and consider all lines energized.
  • Stay indoors in an interior room, away from windows.

Additional Safety Tips

  • Check for electrical damage inside your home, such as frayed wires, sparks or the smell of burning insulation. If you find damage to your meter box or weather head, don't turn your power on until an electrician inspects your system and makes necessary repairs.
  • Do not connect a generator directly to your home's electrical system. It is dangerous to you, your neighbors and utility workers. Follow manufacturer's directions regarding connecting appliances directly to your generator. Use a generator only in a well-ventilated area.

Tips During Flood Conditions

Safety is your city electric provider's top priority. In the event of rising water and in preparation during a flood watch:

  • Turn off the power at the circuit breaker panel or fuse box. Do not attempt to replace fuses or touch the circuit breaker if standing in water, in a damp area or with wet hands. And, contact an electrician to inspect your system before turning the power back on after flooding.
  • Do not touch, drive across or stay near downed power lines and electrical wires.
  • Store outdoor furniture and outdoor possessions.
  • As always, prepare with emergency supplies, including water, stay tuned to local radio or television station for updates and be prepared in advance of flooding. Use your family emergency plan, make preparations for pets, and fill you car with gas. Review and secure medical records.
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