ElectriCities' Services

More than half a million electricity customers in nearly 100 member communities count on their municipalities to provide them with efficient, dependable power and services. ElectriCities is a not-for-profit organization that consolidates many of the administrative, technical, legal and legislative services needed by municipally-owned electric utilities. By combining customer service and safety training, emergency and technical assistance, communications, government and legal services, ElectriCities helps its members save their customers the local expense of administering these functions. ElectriCities also provides management services to North Carolina's two municipal power agencies: North Carolina Municipal Power Agency Number 1 (NCMPA1) and North Carolina Eastern Municipal Power Agency (NCEMPA).

ElectriCities is organized by divisions to assist members. All telephone extensions` can be accessed through 919/760-6000 or 800/768-7697.

Finance

Director/Chief Financial Officer

Al Conyers, ext. 6319

The Finance Division is responsible for treasury functions such as debt and investment management, financial market relationships (rating agencies, bondholders, analysts), as well as accounting functions for ElectriCities and the Power Agencies.

Accounting and Tax Issues

Tim Tunis, ext. 6261
Tom Collins, ext. 6257
Tony Huang, ext. 6262

Annual/Quarterly Financial Reports (distribution)

Kim Hedbawny, ext. 6308

Debt and Investments

Susan Ingram, ext. 6318

Archives/Library

Ann Doerrer, ext. 6350

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Internal Operations

Chief Operating Officer

Art Hubert, ext. 6337

Coordination of ElectriCities staff and services provided at the Raleigh headquarters, including human resources, information systems, purchasing and facility management.

Human Resources

Dick Salentine, ext. 6320

Management Information Systems (MIS)

Gene Bailey, ext. 6132

Purchasing

Barbara Scheib, ext. 6314

Support Services

Dick Salentine, ext. 6320

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Marketing and Member Services

Director

Mark Otersen, ext. 6361

In addition to marketing support, this division helps members acquire and retain new customers, and expand their existing customer base. The division also provides economic development, safety and training, contract services and emergency assistance.

Customer Retention / Growth (small industrial)

(NCMPA1) Mike Mozingo, 704/948-7389

Customer Retention / Growth (large industrial)

(NCMPA1) Steve Allen, 704/948-3822

Economic Development Support

Client recruitment and Existing industry retention

Brenda Daniels, ext. 6363

Energy Solutions Partner

Robbie Tugwell, ext. 6364

Marketing Support

Key accounts and general marketing

Robbie Tugwell, ext. 6364

Customer Retention / Growth (NCEMPA)

Water Heater / Heat Pump Rebates

Phil Bisesi, ext. 6295

Trade Show Displays

Brenda Daniels, ext. 6363

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Member Services

Manager

Gregg Welch, ext. 6353

Customer Credit Checks

Customer Service Training

Customized Classes

Emergency Assistance Program (EAP)

Infrared Scanning

Joint Purchasing

Meter Reading Service

Meter Testing

PCB Disposal / Compliance / Disposal

Public Power Executive Training

Relay Testing

Substation Maintenance

Technical Assistance Workshops

Tree Trimming

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Safety and Training

Supervisor

Jim Shill, ext. 6263

Safety / Lineman Schools

Meter Technician Career Development Program

Substation Career Development Program

Lineman Career Development Program

Workplace and Operations Training / Evaluation

Underground Career Development Program (COMING SOON)

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Planning

Director

The division provides strategic planning and budgeting services for ElectriCities, as well as power supply contract oversight.

Budgeting

Carol McCrary , ext. 6332

Dues

Paul Hay, ext. 6247

Load Forecasts

Andy Fusco, ext. 6219

Power Supply

Strategic Planning

Clay Norris, ext. 6352

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Power Agency Operations

NCEMPA Director

Ken Raber, ext. 6218

NCMPA1 Director

Steve Shelton, ext. 6225

Power Agency staff design, implement and manage power supply and demand side programs to ensure the best overall cost of power to member cities. A total of 51cities comprise the two Agencies' membership: 19 cities in NCMPA1 and 32 in NCEMPA.

Audits (Power Audits)

(NCEMPA) Allen Williamson, ext. 6235

Billing

Gail Duke, ext. 6212 (NCEMPA)

Sharron Jones, ext. 6237 (NCMPA1)

Catawba Project (NCMPA1)

Dennis Cameron, 803/831-3403

Energy Services(NCEMPA) Cecil Rhodes, ext. 6231

Load Management

(NCMPA1) Ron Brady, ext. 6335

(NCEMPA) Vernon McGrew, ext. 6230

Metering

Power Delivery & Load Side Generation

(NCEMPA) Jim Poole, ext. 6207

Power Supply Contracts

(NCEMPA) Thom LaPonzina, ext. 6211

Rate Analysis

(NCEMPA) Rebecca Fryman, ext. 6208

(NCMPA1) Karen Wood, ext. 6228

Retail Billing Services

Surplus Energy Sales

Transmission

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Government and Community Relations

Annual Meeting

Annual / Quarterly Reports

Strategic Communications

Creative Services

Sally Heffernan, ext. 6283

Grassroots/Political Action

Mia Bailey, ext. 6322

Federal Legislative Relations

Political Action Committee

NC Legislative Relations

ElectriCities Directory

Hometown Connection Newsletter

Media Relations

Rebecca Agner, ext. 6334

Public Power Week

50/50 Advertising Program

Website (www.electricities.com and www.ncpublicpower.com)

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