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Unfortunately, in many instances, a system emergency occurs without any warning. Such occurrences deny a utility the opportunity to execute preparatory actions. However, a utility can develop a plan of response in preparation of emergency situations by planning in advance. Doing so helps minimize tension and frustration during a very stressful period.

Thus, a plan of system emergency preparedness should include a broad list of specific actions to be taken in preparation for a disaster. Some suggestions are:

Briefings should be conducted at all levels of an organization to assign tasks that will need to be performed during a system emergency.

Preliminary lists and, in certain cases, contacts, should be made with agencies that could be utilized during emergency situations. Some examples are listed below.


General

Communications

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Down Power Lines


A municipality’s duty is to maintain the safety of its streets and other areas under its control. In the event of downed power lines on streets or affected areas, it is the responsibility of municipal employees to ensure that effected areas are made safe.

A municipal employee should take reasonable steps to ensure that the downed power line will not cause injury or damage. What constitutes reasonable action will depend on the attendant circumstances (nature of lines, areas and individuals affected, and the experience of the municipal employee with electrical systems). When a municipal employee discovers downed power lines on private property, the employee should take appropriate actions to protect children or other persons of limited ability to understand the danger created by the downed line.

Notification to the owner of the downed line should be made as soon as possible. Care should be taken in not leaving the hazardous situation open to the public’s harm. The employee may not be responsible for fixing the downed power line, but rather to protect the safety of the public.

Operations

Other

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A Helping Hand
Started back in '86, the Emergency Assistance Program works by dispatching crews from cities that have not been impacted by the storm or have already restored most of their outages to cities that need extra help.

Reporting Outages
Here's who to call when the power goes out. Make a note of your town's number and keep it in a place that's easy to locate.
When the lights go out...
Learn more about the steps your Public Power utility takes when restoring power to your home.